Dawn by Elie Wiesel Essay - 716 Words

Dawn by Elie Wiesel In this report you will see the comparisons between the novel Dawn and the life of Elie Wiesel, its author. The comparisons are very visible once you learn about Elie Wiesel’s life. Elie Wiesel was born on September28,1928 in the town of Hungary. Wiesel went through a lot of hard times as a youngster. In 1944, Wiesel was deported by the nazis and taken to the concentration camps. His family was sent to the town of Auschwitz. The father, mother, and sister of Wiesel died in the concentration camps. His older sister and himself were the only to survive in his family. After surviving the concentration camps, Wiesel moved to Paris, where he studied literature at the Sorbonne from 1948-1951. Since 1949 he has worked as†¦show more content†¦Eventually Wiesel went on to win an Nobel Peace Prize. The book Dawn concerns about the experiences of a survivor just after the World War who joins the Jewish Underground efforts to form an independent Israeli state. This novel is close ly related to the one Night. The Novel is about a character named Elisha who like Wiesel’s life has to live through the concentration camps as a youngster growing up. Elisha was a young Israeli freedom fighter whose assignment was to kill the officer in reprisal for Britain’s execution of a Jewish prisoner. She tried to form a free Israeli state, because she was tired of all of the killings going on in the concentration camps and so forth. She like many other Jews would have felt so much more comftorable with peace then all the deaths that were taking place. Throughout the book her voyage is to kill the man that killed a fellow Jewish prisoner for no apparent reason. This book forwards attention to the life of a young Israeli who struggles through the Holocaust and wants to maintain peace throughout Israel . She is a diamond in the rough one could say. Her strong hope was not the same among her fellow Israeli’s. The future looked dim and prospects were low. She had to convince the other and make them all strong in their conviction that their people would survive, and would get through this horrible time. As a freedom fighter her main goal was to kill the officer who was responsible for the execution of JewishShow MoreRelatedNight And Dawn : The Revolutionizing Story Of Tragedy1663 Words   |  7 PagesNight and Dawn: The Revolutionizing Story of Tragedy Throughout the course of history, time has been kind to some, and evil to others. To Elie Wiesel, time has been a ruthless machine that only caused hardship and sorrow. Elie Wiesel had to encounter arguably the most tragic event in history, the Holocaust, which took the life of his mother, father, and siblings, in addition to 6 million other Jews. Essentially, the Holocaust stemmed from Adolf Hitler gaining power of Germany in World War II, whichRead MoreNight and Dawn - A Comparison of Elie Wisels writings1547 Words   |  7 PagesNight and Dawn Night and Dawn, both written by Elie Wiesel, are two books that have changed the way people view life and death. Night is a story of the Holocaust that occurs in the time frame of the mid-1900s. Elie, the author and the main character of Night, tells of the horrific years he spent in Germanys concentration camps. During this time period, millions of Jewish people were shot by merciless Nazis. Dawn focuses on a young boy Elisha who is recruited into a terrorist organization afterRead MoreNight Trilogy By Elie Wiesel1075 Words   |  5 Pages14 10 June 2015 Night Trilogy Criticism Elie Wiesel’s Night Trilogy is comprised of an autobiography about Wiesel’s experience during the Holocaust and the horrific struggle he faced while in concentration camps, and two other stories depicting the rise of Israel and an accident. The acclaimed Holocaust writer is most well-known for Night due to its effect across the globe. Dawn and Day are not autobiographies, yet they have lingering presences of Wiesel in the main characters and narrators. HeRead MoreKristallnacht Reflection987 Words   |  4 PagesGerman citizenship. Kristallnacht, which is a government-organized pogrom against Jews in Germany was the start of the mistreatment of Jews in their homes and synagogues. Holocaust survivors like Elie Wiesel shared their stories to provide more insight into what actually happened during this time. Elie Wiesel was 15 at the beginning of his Holocaust experience. The Holocaust was a time of devastation for millions of Jews. The Nazis went to the Jews’ homes and told them to start packing their bagsRead MoreEliezer Wiesels Relationships1270 Words   |  6 Pages Elie Wiesel was a young boy, when his life changed drastically. He was born in Sighet, Transylvania, which is now Romania. He was born to Shlomo and Sarah, which they had four children, Hilda, Bea, Tsiporah, and Eliezer. Wiesel and his family practiced the Jewish religion, before he was forced into the concentration camps. In the novel Night, Elie Wiesel had a strong belief in God. When Elie and his family were sent off to the concentration camps, he tested his belief in God. In the novel NightRead MoreNight By Elie Wiesel Analysis817 Words   |  4 Pagesnovel, Night told by Elie Wiesel, is an autobiography written about him and his family being seized out of their home in 1944 to the concentration camps of Auschwitz and Buchenwald. Night is the alarming record of Eli Wiesel’s recollections of the passing of his family, and his despair as a profoundly perceptive Jew going up against irrefutably the abhorrence of man. In the beginning of the novel, Elie described his father as a straightforward sort of man. As in the novel Elie stated, â€Å"My father wasRead MoreNight And Dawn : The End And The Beginning Of A Day1667 Words   |  7 PagesNight and Dawn. The end and the beginning of a day. Elie Wiesel, Holocaust survivor, noted author and recipient of the Noble Peace Prize, writes of both the darkness of the Holocaust and of the dawn of its ending. While Night is Wiesel’s autobiographical tale of his experiences during the Holocaust, both in his hometown and in the concentration camps, Dawn is a fictional tale of Elisha, an eighteen-year-old Holocaust survivor, who has joined the Jewish Resistance movement in Palestine. Both are storiesRead MoreElie Wiesel: Let Us Never Forget1277 Words   |  6 PagesElie Wiesel: Never Forget Elie Wiesel has written over thirty novels over the course of his life. These novels directly affect society in general and especially impact Judaism. He has contributed not only to his race and religion but to ever human soul who reads his work. Elie Wiesel does this by not allowing any to forget the Halocaust of the Jews. Elie Wiesel was born in Signet, Transylvania on September 30, 1928. He grew up the only son of four children, in a close-knit Jewish communityRead MoreThe Holocaust Of Night By Elie Wiesel991 Words   |  4 PagesElie Wiesel wrote this non-fiction book to alert his audience of his and his families experiences in the Holocaust and what they went through. He notes his journey through chronological events using extreme description. He accomplished this purpose by detailing every little thing that he experienced and that the people around him experienced. The central thesis of Night by Elie Wiesel is that a hostile and insensitive environment and world can cause even the strongest person to lose faith and identityRead MoreThe Holocaust Described in Night by Ellie Wiesel Essay902 Words   |  4 Pages Who was Elie Wiesel? Elie Wiesel is a famous Holocaust survivor, a political activist, professor, and a novelist. He is the recipient of many different accomplishments and achievements throughout his life. He is most known for his novel Night, which is about his survival during the Holocaust. Elie was born on September 30, 1928; he lived in Sighet, Transylvania that is now present-day Romania. When Ellie was 15 he was transferred to Auschwitz along with his younger sister, his mom, and

Schizophrenia And Its Effects On The Brain - 866 Words

Schizophrenia is a mental psychotic disorder that diminishes the ability to distinguish reality from fantasy. Schizophrenia ranges from Type I, which are positive symptoms caused by an excess of functions to Type II, which are negative symptoms caused by a loss of functions within the brain. Subtypes range from Paranoid to Disorganized schizophrenia. A wide variety of factors can provoke anyone of these variations of schizophrenia, such as genes, an imbalance of chemicals in the brain, the death of a loved one, or even stress. Symptoms of Type I Paranoid Schizophrenia include delusions and auditory hallucinations, which revolve around them. According to 21st Century Psychology, Anger, detachment, anxiety, argumentativeness, and a patronizing tone accompany paranoid schizophrenia (302). The prince also has symptoms that complement paranoid schizophrenia, such as disorganized speech, thinking and behavior. In Hamlet s case, grief caused by the death of his father provokes stress-induce d Type I Paranoid Schizophrenia. The grief Hamlet experiences leads to a buildup of stress, and eventually to a stress-induced hallucination. Hamlet idealizes King Hamlet as a strong commanding leader and loving father. The very death of the King leaves Hamlet stricken with grief and without anyone to view idealistically. This grief results in Hamlet thinking nobody can understand what he is going through. Hamlet describes the extent of his depression: But I have that within which passethShow MoreRelated The Effects of Schizophrenia on the Brain Essay901 Words   |  4 PagesThe Effects of Schizophrenia on the Brain Schizophrenia is a severe mental illness that affects one to two percent of people worldwide. The disorder can develop as early as the age of five, though it is very rare at such an early age. (3)) Most men become ill between the ages of 16 and 25 whereas most women become ill between the ages of 25 and 30. Even though there are differences in the age of development between the sexes, men and women are equally at risk for schizophrenia. (4) ThereRead MoreShedding Some Light of Schizophrenia Essay1551 Words   |  7 Pages Schizophrenia affects about 2.5 million Americans and 24 million worldwide. However, not everything is known about the mental illness. What part of the brain Schizophrenia affects and the different types of tests used to detect it. What medications have shown the best results, but what are their side effects that may come with? Is it worth the risk? 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Nursing Process Hospital Information System-Myassignmenthelp.Com

Question: Discuss About The Nursing Process Hospital Information System? Answer: Introduction The objective of this research is to identify and understand the information systems and in particular, the hospital management information system. The focus of this research is not only to learn and understand the concepts of information management system but to facilitate understanding on ho such concepts can be applied to the real environment, that is, how information systems can be used and utilized in the businesses, hospitals, industries and governments. This content focuses on putting information systems in the ambience of business so that people can get and understand these concepts more readily. The research will describe how information systems form the backbone for hospital operations and the various types of systems implemented in the hospitals. Information system An information system is a coordinated set of elements for collating, storing, processing data and displaying output in form of knowledge, digital products and information. Companies, businesses, governments and other industrial sectors utilize information system to manage and run their daily operations, connect with clients, and distributors and to gain competitive advantage in the market environment. Organizations make use of information systems in operation and managing supply chains and digital markets. For example, business firms used information system to deal with management of human resource, financial accounts and to and to extend their services to their clients. Several big companies across the globe are developed and maintained on by information systems. Examples of such companies include Amazon, eBay, Alibaba and Google. (Oz, 2009) Information systems are now being utilized by governments to offer services to its citizens at cost effective prices. People also are not left out, they utilize information systems at personal levels to socialize, study, watch movies, play games, and much more services offered over the internet y these systems. (Cater-Steel Al-Hakim, 2009) Hospital Information System Over the years, hospital management system has been slowly taking over the manual paperwork. It has developed to become a necessary part in the health sector and is connected to the health information services that mainly focuses on the directive responsibilities of nursing homes and hospitals. A digitized health information system constitutes of series of levels, that is, input, processing and output. The computer accepts data, processes it and produces desired results; there are predetermined limits that influences the result. The technique of processing data entails keeping track apart from memory functionality. The digital hospital information system is affiliated with a vast variety of elements for example, the medical personnel, the mortuary and the hospital organizations are part of the hospital system. The input data, processing functionalities, and output information varies depending on the intention of the system and is normally felt that some specific system components can be dependent of input elements that will finally affect processing and output. Let us discuss the types of health information systems the current healthcare industries are using and different perspectives of these systems. (Winter Haux, 2011). Application and Role of Management Information System in Hospitals In todays generation, hospital roles have switched from clinical and medical assistance to healthcare with the responsibility of the individuals who desire it. Nowadays hospitals are necessitated to operate like business enterprises with the objectives to provide high quality health care services. Services now range from preventive care, care, post clinical attention, medical guidance to advising patients. Hospitals can attend to people who are not sick and thus we call them clients and not patients. Therefore, a client profile can be added apart from patients, clients relative, doctor, medicine supplier, para medical worker among others. Hospital management has to offer distinct services to a bigger range of clients whose service needs are different and have different level of satisfaction. Caring quality and care level can be discriminated by clients easily between medical and personal treatment. The aim of the client is the final outcome and management evaluation on the processes of service quality. the service provider in hospitals as compared to any other service industry hand have hog demands with little knowledge on what to expect. Hospitals management of risks is very castigating and certainly not rewarding. (Koumpis, 2012) Hospital management has evolved from art-science and to technology just as any other enterprise. Todays, across the world, hospitals have put in to practice the use of software and hardware in providing medical care. Medical practitioners are able to make decisions based on the result gotten from the information systems such as, knowledge base of the case history, X-rays and scanning. Therefore, medical professional has been aided extremely by this equipment and systems to decrease tedious work of health care and focus on diagnosis, prescriptions and treatment. Infrastructure management is a crucial management responsibility which will help to offer quality services to clients. Critical hospital aspects such as X-ray labs, theater, and so on should be handled and utilized efficiently and effectively by outlining its functions and regulated by qualified medical staff. Emergency handling extremely crucial in hospitals than any other industry offering service functions and therefore, disadvantageous to the unique service. Types of Health Information System Subject and Task -based Information Systems: this system is associated with any other hospital organization. Compare task and subject base systems, subject base work better this is because it decreases the likelihood of data redundancy. For task based IS similar element goes through different operations, for example, addresses and name is collated every time while in subject based such details are only captured once and directed to separate tasks. Example of such an information system include Electronic health/patient record (EHR/EPR). Operational Health Information Systems: this IS enables evaluation of a hospital based on the distribution of computerization of information systems. It allows identification of unsuitable or improper system developments. This can be achieved taking into account the reliance of stratified data that the information system management requires to augment the operational system. One has to put in mind the reliance to determine the specific system limitations. Clinical and Administrative Health Information Systems: this is another module of hospital management system. Practically, however, it is not possible to design and come up with this type of IS that is not reliant on the several categories or groups of administrative data. Nearly every hospital now has a patient information system that gives information in report and statistical format to the DOH. The Electronic Health Record and Patient Health Record: it is a very essential category of IS.it varies across different nation due to varying standards worldwide therefore, there is need for a common standard. Open EHR has a bunch of open requirements within its structural layout. It is structured to meet the objective of allowing acceptable interoperability among the various EHR and hospital IS. Hospital information is kept in a structured format and stored without the software. Recording of archetypes supports all the clinical activities that are common. Evaluations, actions, observations and instructions are some of the major components of archetypes. Information generated according to these components are kept in the EHR in a big holding structure containing its own archetypes. (Stahl, 2008). Financial and Clinical Hospital Information Systems: it enhances access to patient payment records and supports patients usage monitoring in different departments. This is accomplished by adding the various results with the attached price. Another essential feature of these information system is that they have the capability of producing invoices as well as monitoring non-payments occurrences. Therefore, this system forms a necessary part of hospital operations to flow without glitches. (Rajaraman, 2011). Decision Support Information Systems: with this type of information system, the computer tries to execute some portion of processing normally done by the doctor after changing the input data into medically sensible information. As much as the technical capacity to design and come up with a decision support system has realized, it has not yet been implemented widely. However, this system is more of procedures instead of being a system that supports decision making Feasibility Study A feasibility study is the evaluation, analysis and estimation on the livelihood of an idea. It explains on the initial study attempted to arbitrate and document viability of a project. The outcomes of such analysis are then used to decide on whether or not to proceed with the project. The tools used to analyze during project preparation stage describes, under assumptions, the way a business will carry out its operations for instance, the capital required, equipment and facilities, technology used and other components. This analysis is the first time study done during project development life cycle that demonstrate if the project will bring into being an economically and technically feasible idea because the study or analysis needs a powerful technical and financial background besides consultants carrying out most of the analysis. A feasible project is that which can produce sufficient amount of money flow and benefits, stay viable in the long term, can withstand risks and can be abl e to address the business objectives. The attempt could be dilation of existing, creation of a new or buying already existing business. (Kelkar, 2010). Technology Feasibility This analysis is carried out to decide the capabilities or process viability or technology and aids in recognizing what technologies possess the highest index of economic success. Outcome from this feasibility study attempts gives input to counterbalance validation of technology and development of portfolio preparations. The financial aggressiveness of technology is evaluated by assessing its installation costs for a particular process as to that of the amount invested in the current technology. Such analyses are very important in identifying what projects contains the long-term, mid or near success of a business. Criterion analyzed entails; economies of scale, resource requirements, production volume benefits, process configuration and materials. Of great value, technical feasibility can aid in direct research in places where advancement will lead to cost reduction drastically. In addition, improvements regarding the final objective of preparation of salability can be weighed as the process economics are assessed all through the life cycle of a project. Cash flow analysis, equipment cost modeling and process modelling for instance APEN plus are examples of a tools utilized during technical or technological feasibility. In the sectors of fuel cells, delivery and storage regular and continuous technology feasibility is done. (Hesamaddin, Azizah Fakulti, 2013) Cost/ Benefit Analysis To evaluate economic workability, administration has to assess expenses and advantages associated with the recommended project. The capital expense of a project influences the economic assessment. Cost estimating is basically an intuitive method that tries to anticipate the final results of a future fixed asset expense. In spite of difficulties in coming up with definite number of expenses and advantages of a specific project during the primary phase of the establishment process, enough time should be spent in approximating the expenses and advantages of the project for contrasting with other options. When dealing with expenses of Information Technology or Information System project, the first thought would be that of the tangible expense that are easily to estimate and discover, like labor or software and hardware cost. However, apart from tangible expenses, there exist some intangible expenses, like deficit of goodwill, or operational ineffectiveness. Total Cost of Ownership is one of the technique for evaluating the expenses of putting into practice and maintaining information technology. It is a financial approximate structured to help enterprise and customers managers evaluate direct and indirect expenses. According to Bill Kirwin, Research manager of Gartner, said that Total Cost of Ownership is a complete evaluation of Information Technology expenses over time. (Bulechek, 2012) Operational feasibility Evaluating operational feasibility is to acquire knowledge of whether the suggested system will clear up business bad situations, or impose upon the lucky chances or not. It is essential to be knowledgeable of how the new programs will suit into the present daily functions of the firm. System analysts requires to evaluate whether the present work procedures and practices encourages a new program and how the companys changes will influence the functionality of lives of those using the system. Deploying the new information technology or information system project may lead to some obstacle and may increase problems to the employees while performing their daily activities. It is not only essential to assess if a system can function, but also assess if a system will function. A functional remedy might be unsuccessful because of the consumer or management obstruction, like, change of the consumers working atmosphere, adaption to change by the management and the consumers. (Baethge, 2010) Contractual and Legal Feasibility Legal feasibility finds out if the suggested system disharmonizes with the legal needs or not. The proposed system project mayexperience legal problems after establishment if these requirements fail to be thought out at the first level. The current software can trace every keystroke, Internet page and document download that arise on workers computer screen. In a current survey of some organizations, sixty percent said that they have adopted some form of software that monitors their staffs incoming and outgoing e-mail. Therefore, organizations may accept some of these approaches to safeguard themselves from disputes. Manager wishing to deploy the monitoring system should recommend to their staffs of that truth and make sure that all workers sign an acknowledgment to avoid having queries about employee privacy expectations on computer systems. (Texas, 2008) Recommendations and Critical Success factors Nurses for instance are in charge of the patients information and record, therefore, are directly influenced by digitization and introduction of information systems. Introduction of the various information systems discussed above gives numerous critical advantages to the management decision making, improves operational efficiency, increases accuracy and integrity in the finance department among other functions. The importance for efficient management and administration of the hospital is the availability and implementation of valid, reliable and qualitative information which is provided by the information systems. This reality affirms the endurance and application of the several hospital information systems and compel their dominance over manual operations and procedures. It may be necessary for the hospital to redesign and restructure the interface of these systems, to give better hardware and install a strong and dependable network in order to address the hospital information syste m needs during the deployment and implementation stages as well as develop a complete and reliable documentation guideline. (Kulwin, 2014). In general, the success factors that affect these information systems include; managerial factors, technological factor and human factor which contains highest level of effect on favorability of deployment of hospital information system. Amidst of other aspects of human factors, the overall understanding and expertise in the use of computer systems and how fast the system can be understood are more compelling to successful deployment of information systems in the hospital than other human components. When critical success factors are talked about, it is important to determine what measures and restrictions or limits should be utilized to evaluate the success of a system. Success of a project is taken to be an active concept. If a system meets its set objective from its formulation is what success means; additionally, it should be implemented depending on the expected time and budget frame. Information system is multidimensional, complex and complicated, thus, it may fail or succeed i n different environment under various situations. Conclusion The purpose of hospital information system is to digitize the several manual paperwork across the hospital departments. The information system takes care of the needs of average hospital and is able support decision making, makes storage effective and easy, facilitates efficient retrieval of information of past medical record of patients and generate reports like prescriptions and advise for the case of decision support system, invoices for the case of financial information system and so on. Patient health record provides administration of medicine details for nurses and is able to send billing details to the clinical information system with regards to patients status, that is, if it is out-patient or in-patient. References Oz, E. (2009).Management information systems. Boston, Mass: Thomson/Course Technology. Heijden, J. G. M. (2009).Designing management information systems. Oxford: Oxford University Press. Cater-Steel, A., Al-Hakim, L. (2009).Information systems research methods, epistemology, and applications. Hershey, PA: Information Science Reference. Wang, S., Wang, H. (2012).Information systems analysis and design. Boca Raton: Universal-Publishers. Winter, A., Haux, R. (2011).Health information systems: Architectures and strategies. London: Springer. Koumpis, A. (2012).Management information systems for enterprise applications: Business issues, research and solutions. Hershey, PA: Business Science Reference. Avison, D. E., Torkzadeh, R. (2008).Information systems project management. London: SAGE. Stahl, B. C. (2008).Information systems: Critical perspectives. London: Routledge. Rainer, R. K., Cegielski, C. G. (2011).Introduction to information systems. Hoboken, N.J: John Wiley Sons. Rajaraman, V. (2011).Analysis and design of information systems. New Delhi: PHI Learning. Kelkar, S. (2010).Hospital information systems: A concise study. Place of publication not identified: Prentice-Hall Of India Pv. Tan, J. K. H. (2008).Healthcare information systems and informatics: Research and practices. Hershey, PA: Medical Information Science Reference. In Koutsouris, D.-D., In Lazakidou, A. A. (2014).Concepts and trends in healthcare information systems. Hesamaddin, K. Z. T., Azizah, A. R., Fakulti K. (2013).Technology acceptance model for nursing process in hospital information system. Hossein, A., Othman, I., Fakulti K. (2015).Factors influencing adoption of hospital information system framework in Malaysian public hospitals. Bulechek, G. M. (2012).Nursing interventions classification (NIC). St. Louis, Mo: Mosby. Goyal, R. C. (2013).Hospital administration and human resource management. Place of publication not identified: Prentice-Hall Of India. Baethge, M. (2010).PISA-VET: A feasibility-study. Stuttgart: Steiner. Texas. (2008).How to conduct a feasibility study. Darby, Pa: Diane Publishing Co. Kulwin, M. (2014).Feasibility studies in construction projects: Practice and procedure. Place of publication not identified: Informa Law.

North Pittsburgh Telephone Co Essay Example For Students

North Pittsburgh Telephone Co Essay What pricing strategy should North Pittsburgh Telephone Company use and how will it be created?What is North Pittsburghs performance to date?What is NPTs competitive positioning in the market place?What type of communication/media is needed to attract customers to the new services?What types of implications are there for pricing?1. Do nothing and offer CLASS Features on subscription rates charged monthly. 2. Offer CLASS Features on a usage sensitive pricing basis to customers. 3. Offer CLASS Features on a usage sensitive pricing along with subscription rates. As of 1992, North Pittsburgh Telephone Company had about 49,000 subscribers predominately North of Pittsburgh. This number includes 36,453 residential lines and 12,671 business lines. The expected growth of the company for the next five years was estimated to be 13.75 percent. Since this industry is at a regulated state, it could be considered a mature market. The total number of new lines would be 6755 new line (36,453 + 12,671 * .1375) over this five year period. NPT offers a reasonable price for their current services, and must stay competitive with the industry in the area, because the telephone industry is regulated. If NPT were to do something drastic, Sprint/United, to the north or Bell Atlantic, to the south, will here about this and file a claim to the PUC. The PUC is the regulating body for the telephone companies. The current marketing communications used by North Pittsburgh Telephone Company are very scarce. In the case, it explains there are no types of media that affect all of their customers. There are local newspapers and cable outputs that are spoken of. In addition, Greg stated that the reason that so many customers know of other features is because their competitors advertise heavily. Customers call up with expectations, given from competitors advertising which makes NPT have to stay one step ahead on technology and offerings. They do hold technology seminars and have speakers come out to talk about NPT and the services that are offered. This is good, because the highest response rate comes from direct contact with a customer involving the understanding of the services. Customers will stay loyal if a company emphasizes customer service quality. The biggest issue for pricing, if you are in a competitive pricing market, is to make sure that you stay relatively close to your competitors. The current strategy for NPT was to have each feature charged at a monthly rate. The list of features is shown below along with the cost per month:Call Trace (*57)This is used for threatening calls, free of chargeThese are considered all of the CLASS features available from NPT. If customers subscribed to two or more of these services per month, there was a subscription discount given, on a monthly basis, ranging from 15% to 30%, depending on the number of features that were selected. For the rates, I would choose to charge a flat monthly rate for each service. The average amount of these services is $3.54, so charge $3.50 per service. Also, since the company does not have much research supporting the usage sensitive cost per feature used, I would choose $.50 initially, and then from there increase or decrease the rate accordingly. The number of uses per month per line is expected to increase over the five-year period, but is initially estimated to be eight activations per month per line. This would equate to a $4.00 cost per month per line. The first alternative for NPT is to do nothing and continue to subscription rates as a monthly charge. Customers would be charged a single rate payable each month and could be allowed to use unlimited services. Under this method, NPT will know what they are going to be making on these services per month. The disadvantage of this is that they may not realize that if people are using these services a lot, there can be more reven ue produced, versus charging a monthly rate. In Exhibit 1, page 521, it shows that the projected percent of lines using CLASS on a usage sensitive basis is much greater than the projected number of lines subscribing to CLASS on a flat rate or a subscription basis. The overall percentage difference over the five years is equal to 91% more lines using the usage sensitive basis. The main advantage is that this creates higher customer service value, because customers know what they are going to be paying for. .u4e8fc815c3d5614626292e5280829e8f , .u4e8fc815c3d5614626292e5280829e8f .postImageUrl , .u4e8fc815c3d5614626292e5280829e8f .centered-text-area { min-height: 80px; position: relative; } .u4e8fc815c3d5614626292e5280829e8f , .u4e8fc815c3d5614626292e5280829e8f:hover , .u4e8fc815c3d5614626292e5280829e8f:visited , .u4e8fc815c3d5614626292e5280829e8f:active { border:0!important; } .u4e8fc815c3d5614626292e5280829e8f .clearfix:after { content: ""; display: table; clear: both; } .u4e8fc815c3d5614626292e5280829e8f { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u4e8fc815c3d5614626292e5280829e8f:active , .u4e8fc815c3d5614626292e5280829e8f:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u4e8fc815c3d5614626292e5280829e8f .centered-text-area { width: 100%; position: relative ; } .u4e8fc815c3d5614626292e5280829e8f .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u4e8fc815c3d5614626292e5280829e8f .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u4e8fc815c3d5614626292e5280829e8f .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u4e8fc815c3d5614626292e5280829e8f:hover .ctaButton { background-color: #34495E!important; } .u4e8fc815c3d5614626292e5280829e8f .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u4e8fc815c3d5614626292e5280829e8f .u4e8fc815c3d5614626292e5280829e8f-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u4e8fc815c3d5614626292e5280829e8f:after { content: ""; display: block; clear: both; } READ: August Wilson's Fences EssayThe second alternative is to offer CLASS features on a usage sensitive pricing basis only. This method is considered a per use service. Everytime a customer uses one of these services, the customer is charged a given rate. The main advantage of this is that NPT will gain more incremental revenue, based on the increase in the number of lines using the CLASS features on a usage sensitive basis. Also, the number of activations (Exhibit 1) per month per line is expected to increase over this same five year period. Another advantage for using this alternative is that the customers that dont use these services very often are going to e paying for what they use, not paying for an amount that they did not use, the monthly rate. A disadvantage of this is that the customers who use the CLASS features a lot are going to be charged for every single time that they use the service. This can be rather costly and can turn customers away from using this company as its local carrier. Customers also have the ability to use the features immediately, meaning that all they have to do is type the correct code to activate the feature. They do not have to call up the telephone company and waste time waiting on hold just to change the features that they want. The third alternative is to offer CLASS features on a usage sensitive pricing along with subscription rates. This alternative can give the most elasticity, by combining the two advantages of the previous two alternatives. The advantages include better customer loyalty, better offerings, ease of use, and better use of time. Customers that use these features a lot could stay with the subscription rate and the customers that use the features infrequently can use the usage sensitive pricing. The down side, on the customers side is that customers may not realize the new alternative right away and may be paying too much for the features. This is an advantage for NPT. The $35,000 to $50,000 over five years for training would be in the best interest of the customer, and may increase customer service value. After creating a decision matrix, I concluded that the best alternative would be to offer CLASS features on a usage sensitive pricing along with subscription rates. The rate for subscripti ons would be $3.50 per month per line, and the cost per use would be $.50 per month per line. Bibliography: